In 1985 Pratt Computing Technologies started providing tech support services for the Knoxville area, including Maryville, Alcoa, Oak Ridge, Lenoir City, Blount, Loudon, Seviernd Anderson Counties. We began by writing programs for clients running DEC PDP-11 and VAX systems. Over the years the services have changed, and today we provide a unique form of Managed Services, including Backup and Disaster recovery, which is focused on helping our clients’ businesses run faster, better and smarter. We believe that tech support in general needs to be much more than just supporting technology; it needs to focus on how the technology and strategy supports the business. Our philosophy for Managed Services is Business First, Technology Second, which means that the technology needs to be in line with the technology strategy, which needs to be in line with the overall
business goals and objectives.
For our clients, we are the ultimate fiduciary, their trusted expert advisors. We take very seriously our responsibility and obligation to help them achieve what is best in technology and strategic planning. The technical support, managed services, and backup and disaster recovery we provide are focused on helping each client’s business run Faster, Better and
Founded in 1985, Pratt Computing Technologies, Managed Services Provider in Knoxville, Tennessee, is a Microsoft Certified Partner and a Microsoft Small Business Specialist. This means we have proven our capabilities with Microsoft and have multiple levels of Microsoft resources available if needed to help us provide better service for our clients. Each of our technology support specialists and engineers maintain Microsoft certifications and are continually learning about the good and bad of the changes and advancements in technology. In a tech support environment, technology expertise is very important but only half of the equation; the other half is the relationships that are built on integrity, trust, commitment and positive communication with clients. More information is available at http://www.prattonline.com.